Cargo Quality Policy

Royal Jordanian Cargo has earned a reputation for quality, due to our commitment to excellence in every aspect of our business. We provide our clients with a consistently high quality of product and service, meeting the highest standards of performance. Our aim is to satisfy and exceed our clients’ expectations through delivering exceptional quality and value.

We recognize and appreciate that quality is critical to every client and therefore essential throughout all of our operations. At Royal Jordanian Cargo we know that quality, innovation and creativity is the responsibility of every person and our Quality Management System (ISO 9001:2008) seeks to achieve this, being based on our corporate value of excellence.

We strive to continuously improve our systems and processes, throughout the whole supply chain. Staff at all levels regularly receive training in both technical and interpersonal skills in order to maintain our high levels of service. This ongoing investment in our people has created a team dynamic where we work together striving for success, each person understanding their place and contribution to the overall vision and mission of RJ Cargo.