Conditions of Carriage

General

1- The acceptance of cargo is one of the most important areas of cargo handling. If shipments are accepted for carriage that are not in accordance with specific regulations, TACT Rules and this manual, invariably mishandling, damage or delay will occur during a further stage of transportation.

2- Royal Jordanian undertakes to transport, subject to the availability of suitable equipment and space, all shipments, unless otherwise excluded by Royal Jordanian regulations and provided that;

  • the transportation, or the exportation or importation thereof is not prohibited by laws or regulations of any country to be flown from, to, through or over; and 
  • they are packed in a manner suitable for carriage by aircraft and accompanied by the requisite shipping documents; and 
  • They are not likely to endanger aircraft, persons or property, or cause annoyance to passengers.

3- Each piece must not be too large to fit into the hold of the type of aircraft that will be operating a particular sector of transportation.

4- Royal Jordanian reserves the right without assuming any liability to refuse carriage of cargo when circumstances so require.

5- Royal Jordanian may refuse carriage of shipments having a declared value for carriage in excess of the amount specified in Royal Jordanian regulations.

6- Dangerous goods, live animals, perishables, fragile goods, human remains and other special cargo are accepted only under the conditions set forth in section 5 of this manual.

7- Shipper is responsible for ensuring that the cargo is packed in an appropriate way for air carriage so as to ensure that it can be carried safely with ordinary care in handling and so as not to injure or damage any persons, goods or property.

Each package shall be legibly and durably marked with the name and full address of the shipper and consignee.

8- Responsibility for non-observance of the conditions relating to the carriage of special cargo rests upon the shipper who shall indemnify Royal Jordanian for any loss, damage, delay, liability or penalties Royal Jordanian may incur because of carriage of any such cargo.
01.01.00 General {Cont’d}

9- Royal Jordanian reserves the right to examine the contents and packaging of all shipments and to enquire into the correctness or sufficiency of information or documents tendered in respect of any shipment but Royal Jordanian shall be under no obligation to do so.

10- The procedure to be followed when accepting shipment is:

  • All shipments must be screened and searched physically prior to acceptance. 
  • Check that the actual weight of the packages agrees with the weight shown on the air waybill. 
  • Check that the packing of the freight is suitable and strong enough to protect the contents during transportation. Ensure labels and/or marking as specified are affixed. 
  • Check that the packages are of a size and weight that will fit into the holds of the types of aircraft involved in transportation from origin to destination. 
  • Check the dimensions of the packages to determine if the charges will be on actual or volumetric weight. 
  • Check the air waybill is completed correctly according to current edition of TACT Rules. 
  • For special cargo, ensure it is acceptable according to the latest IATA and Royal Jordanian regulations checklist. 
  • When specified, ensure the shipment has confirmed reservation on all sectors of routing. 
  • Ensure the shipment is not prohibited from importation into the country of destination; refer to current edition of TACT Rules, section 7.3. 
  • If the shipment is charges collect, ensure it is permitted. 
  • If all the above conditions are fulfilled, the shipment is acceptable for carriage.

11- Consignments are accepted by Royal Jordanian from anyone of the following: 

  • Directly from the shippers. 
  • Through IATA Cargo agents. 
  • From other airlines.

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